Shipping Your Laptop or Device For Repair
If you don’t have a box to ship your unit, please take your laptop, AC adapter and battery to UPS Store, FedEx/Kinkos or USPS and have it professionally boxed. FedEx has boxes designed for shipping laptops.
Make sure you DO NOT place the AC adapter on top of the laptop as it can break the lcd screen during shipping. Place it beside the laptop in the shipping box.
Wrap your laptop or device in bubble wrap or fill with packing peanuts to make sure it doesn’t slide around or bounce during shipping.
If you are sending us your laptop because of software or possible bad hard drive issues, please be sure to send the original cd’s that came with your computer.
Be sure to get a tracking or confirmation delivery number
13428 S. Normandie Ave. Gardena, CA 90249
Make sure to include ALL your contact information telephone, email,etc.
We will contact you within 24 hours after received to give you a FREE Repair Estimate and upon your approval we will fix it and ship it back to you as soon as possible.
Frequent Asked Questions:
Q. May I keep my hard drive?
A. Yes. We understand that data is confidential and valuable to you. We will use our hard drive to test your computer. Keep in mind if your hard drive was damaged when your laptop died your laptop may not work when your hard drive is re-installed. If you choose to send your hard drive with your laptop, we will not touch your data
Q. Do I need to send in my AC adapter ?
A. Yes, it is better to send the adapter with the computer so that we can validate that it is working normally.
Q. How do I pay?
A. You pay when the repair is complete. We will call you to confirm shipping address and you will be able to pay via Paypal.
Q. What components usually go bad on the motherboard?
A. Power chips, BGA video chip, north-bridge, south-bridge, fuses, resistors, inductors, controller chips, DC Connector, Memory, LCD,etc...
Q. Can I just send the motherboard only?
A. No, we need to have your laptop here to fully test it and be able to give you FULL warranty.
Q. What if you can't fix my computer or item?
A. If we deem your computer or device is not repairable then we do not charge anything for the labor above unless any work performed or any part replacement that you authorized.
Q. How long does it take to repair?
A. Most repairs requiring a single chip replacement normally take 5-7 business days. However a repair can take several weeks if the MB has several issues requiring multiple chip replacements. Unfortunately, the diagnostic tests can only detect one chip issue at a time. We offer same day services for power jack and LCD repair IF we have the replacement part in stock.
Q. Who pays to ship the laptop in?
A. You are responsible for shipping your laptop or device in at all times.
Q. If I’m sending other device beside a laptop...?
A. The above general rules apply.
CompuNet is fully committed to delivering a fast and efficient repair and unlocking service on a “first come, first serve” basis.
So, feel free to stop by any of our locations.!
You will get an estimate before we repair your device.
We are ideally situated to be able to provide our services Nationwide, you can ship your device or stop by. We can be relied upon to repair or unlock and service all makes and models of Apple devices.
We are specialists in what we do and have gained a wealth of knowledge and expertise over the years.
So whether you have the latest iPod or iPad with a broken screen or an iPhone that needs unlocking you can rest assured that it will be repaired or unlocked as soon as possible in any of our repair Centers.
CompuNet has years of experience devoted to repairing game consoles. We offer next-day turnaround service . All repairs come with 30 days warranty. We will gladly take care of any problems that you may encounter, and we pride ourselves on our commitment to meet and exceed our customers’ expectations by providing quality service.
CompuNet offers FREE telephone and e-mail support to all customers who have purchased their computer systems from our store, for up to 1 year from the date of purchase. CompuNet also offers FREE e-mail support to all customers who did NOT purchase their computer systems from our store or their warranty period has expired and if customers need technical support over the telephone, CompuNet will provide them with the support needed for a rate of $15.oo for the first 15 minutes and $5.oo for every 10 additional minutes. CompuNet offers the following services : Car Alarms & Stereo Systems = Sales, Repair and Installation. -Custom Jobs Available. Cellular Phones & Pagers = Sales, Repair and Activation. - Prepaid Service Available. Computer Network Systems = Installation, Training, Maintenance and Support. Computer Training = Hardware & Software. - Private or Group Classes Available.Internet Solutions = Service Provider and Support. - Other Services Also Available.Hardware & Software = Maintenance,Support and Repair. Maintenance Contracts = CompuNet offers a fast response and skilled technicians to keep your systems as reliable as posible. Consultancy & Advice = We carry a very wide variety of the best brand names and because we are NOT exclusive to any particular vendor or brand, we can offer a truly independent advice with only one aim = to provide customers with the most suitable,cost effective solution available on the market today or in the future.
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CompuNet…Your connection to the future.
Based in Los Angeles, California U.S.A Established in 1989
MANY locations to serve you better.
We are dedicated in offering the best customer service possible.
The rapid advancement in computer technology gives our customers unlimited options to choose the computer system the best fits their needs at every level as home or business.
CompuNet’s goal is to serve and make every customer a very satisfied and happy customer.
To ensure this, we provide the most reliable computer system at the lowest prices possible.
In CompuNet we specialize in Lap Top Repairs of ALL brands and models, we have some of the MOST ADVANCED equipment to repair every problem like Liquid damaged, NO power, broken parts,etc…
Feel free to contact us to inquire about our latest prices on either used or new computer systems or to get a FREE repair estimate on your system.